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The latest reports from users having issues in Philadelphia come from postal codes 19107, 19147, 19124, 19146, 19145, 19132, 19130 and 19103.
Verizon Fios is a bundled broadband internet access, telephone, and television service that operates over a fiber-optic communications network with over 5 million customers in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Verizon Fios:
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In the last three months, how would you rate Verizon Fios?
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Problems in the last 24 hours in Philadelphia, Pennsylvania
The chart below shows the number of Verizon Fios reports we have received in the last 24 hours from users in Philadelphia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Verizon Fios. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Verizon Fios users through our website.
Internet (61%)
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Wi-fi (13%)
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TV (12%)
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Total Blackout (7%)
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Phone (4%)
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E-mail (3%)
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Live Outage Map Near Philadelphia, Pennsylvania
The most recent Verizon Fios outage reports came from the following cities:Glenolden, Philadelphia, Cherry Hill, Gloucester City, Plymouth Meeting, Audubon, Norristown, Havertown, Bensalem, Westville, Bellmawr, West Deptford Township, Haddonfield, Sharon Hill and Clementon.
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| City | Problem Type | Report Time |
|---|---|---|
 Glenolden | Internet | |
| Glenolden | Internet | |
| Philadelphia | Internet | |
| Philadelphia | Internet | |
| Philadelphia | Internet | |
| Philadelphia | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Verizon Fios Issues Reports Near Philadelphia, Pennsylvania
Latest outage, problems and issue reports in Philadelphia and nearby locations:
- Roy Mustang (@TheUnsubMJA) reported fromPhiladelphia, Pennsylvania
Verizon Fios is the worst internet provider I have ever had
- CHRISTIAN (@youngtillerboi) reported fromPhiladelphia, Pennsylvania
@verizonfios can suck my **** how ******** my bill jump that high over a month
- Captain Kirk (@iKirkOUT) reported fromPhiladelphia, Pennsylvania
equipment within 72 hours to avoid fees. What?!?! We couldn’t get y’all on the phone when we had internet and service issues but you’re harassing us about equipment??? Your customer service is terrible and company as a whole is TRASH. @verizonfios
- Captain Kirk (@iKirkOUT) reported fromPhiladelphia, Pennsylvania
I recently switched from Comcast to @verizonfios and there have been nothing but issues. The WiFi wasn’t installed correctly. No differentiation between the frequencies so the internet was ridiculously slow. We never received our passcode for the app which we were told could...
- nikki graziano ↙️↙️↙️ (@nikkigraziano) reported fromPhiladelphia, Pennsylvania
@Llarian well god damnit dylan i don’t **** around with the weird co*ckroach internet i just tweet and look up recipes, judge them and then read my email ok it’s not proper it’s just fios
- ❤️ (@Alexisssss_e) reported fromPhiladelphia, Pennsylvania
@verizonfios y’all ******* suck! My **** just went out out of nowhere had to restart my router like get y’all stuff together please !
- Rose F ♎ (@LilRoz316) reported fromPhiladelphia, Pennsylvania
@VerizonSupport If there's a limit to how much we can use in a day, say so. If it's down for maintenance, say so. But obviously #FIOS is slowing down or stopping my service on a nightly BASIS between 1am & 3am.
- Vince McNeil Jr. (@vincemcneiljr) reported fromPhiladelphia, Pennsylvania
I am quite tired of Xfinity's extremely poor service, but you keep sending mail, delivering ads to me online, and having your reps stop me in stores when it feels as if you've never actually tried to make FIOS accessible to me all these years. How frustrating and, frankly, shady.
- Michael Edelman (@edelman215) reported fromPhiladelphia, Pennsylvania
@oliver_a_leung @verizonfios Nice! I’ve never had a ChromeBook before; not sure what I’m going to do with it.
- (((Lordy 🇯🇲 DocHolly🌊))) (@docholly) reported fromPhiladelphia, Pennsylvania
@TreatWant @CoxHelp Yeah I'm in Philly now. Got FIOS with Verizon- only down 1 time & they called us to let us know it was an area outage.
- ICE (@Makyle_Ice) reported fromPhiladelphia, Pennsylvania
@ConfirmedShoot I have fios so it’s on some network called “eleven sports” I swear I’ve never heard of it until today lol. I wasn’t looking for it but when I saw ovw I had to check it out
- L.Ronette (@ShesSoaringHigh) reported fromPhiladelphia, Pennsylvania
Beware @verizonfios Customers. The VZ Fios app does not work, I attempted to cancel a payment due me already making payment and the app is not allowing me to even though I am getting payment canceled message. The last time this happened they took two payments from my acct.
- Cameron (@therealmaart) reported fromPhiladelphia, Pennsylvania
@saradietschy No Fios? I get like 980 up and 800+ down etc.
- werm (@therealbigwerm) reported fromPhiladelphia, Pennsylvania
I have fios internet and for some reason Amazon sent me this free echo thing to use because I’m a customer?
- BadBob01 (@rmarburger1) reported fromCollingswood, New Jersey
@verizonfios The worst cable/internet. Even worse than Comcast.....and more expensive. Can’t even watch a movie til the end.
- 💞 (@RellDesire) reported fromPhiladelphia, Pennsylvania
@HBOMaxHelp @Plainnn_Jane I’m getting the same issue on my roku streaming with @verizonfios
- Bootney Lee Fonsworth (@Skdamc) reported fromPhiladelphia, Pennsylvania
@Phatpuss*Biiih My system crashed all day. I spent the last half of the day troubleshooting an issue I have no control over. Our VPN is NOT robust enough to handle the traffic. I have the best internet service( top teir FiOS gigabyte plan) plus cat6 ethernet cables. It's not me it's them.
- Captain Kirk (@iKirkOUT) reported fromPhiladelphia, Pennsylvania
@verizonfios y’all are getting on my nerves. After two months we canceled service May 4th. We got an email that afternoon stating we have 30 days to return the equipment. Why TF have you all called us 4 times since then about this ****** equipment talking about return the
- ♊️Coming live from the 215♊️ (@TeetheGem) reported fromPhiladelphia, Pennsylvania
@SeauxCocoa I was watching on demand. Stupid FIOS only has the first season for free.
- Vince McNeil Jr. (@vincemcneiljr) reported fromPhiladelphia, Pennsylvania
@VerizonSupport @verizonfios Why do my neighbours have access to FIOS services but I don't? I've been in this apartment for five years and you've never changed your service area in Philly to include my building. Why say you're IN Philly if you're not even covering Center City!?!?
Verizon Fios Issues Reports
Latest outage, problems and issue reports in social media:
- Ken (@arlvawvbkl) reported
@Verizon help me understand pricing for Fios TV. Called in to remove services , phone, DVR and limit channels. Instead of paying less the bill jumps $30. Trying all packages and combinations never reduces the bill. Is this by design ?
- Soca Nick (@SocaNick) reported
After paying a whole year of $40 per month for only 300Mbps* , I wonder if @Verizon will be able to finally fix @verizonfios and VZW account 🤔🤔🤔Time for me to switch to @GetSpectrum * = 300 Mbps by hardwire connection only 🙄🙄🙄
- purpose (@linnetwm) reported
@VerizonSupport We ended the fios service on Nov. 3rd 2022, it was due on December 3rd 2022 and was returned on January 2nd 2023 at the Verizon in Fair Oaks Mall, Fairfax, VA.
- Dingus Squatford Jr. (@GCRDE72001) reported
@MrB902010 Piss poor letting the bouncers push them back like they're FIOs
- 4Kim🇺🇸🇯🇵🇰🇷🌏 (@4gang) reported
@VerizonSupport Verizon technician installed 1Gig FIOS yesterday and the internet is very unstable. 1Gig subscription but wireless speed is 300 to 400mbps even when 6ft from the Verizon router. Verizon said there is no problem and they cannot help me. Now I have no internet. Why?
- JODY 🖤 (@Chewy2x) reported
@verizonfios yall service sucks, im going back to xfinity !! & don't even think i'm bouta pay my bill either, you ****** better get it back in blood
- RodolfoDelgado (@delgadorodolfo) reported
Verizon Fios outage, Anyone? #verizon #fios #nyc @VerizonSupport Mine went away, and I’m seeing many more are having the same issues. Help, please? I was in the middle of meetings! 🫢
- ChrisyLou25 (@ChrisyLou25) reported
@FiosFrontier it is extremely difficult to get a live person on the phone to assist. Your chat feature sends me in circles. I want to speak to someone about my bill, and you’re not even open on Saturday mornings? Never had this issue with Verizon FiOS.
- Lizzie (@elizzosaurusrex) reported
Optimum is worse than Cox which is a level of bad I didn't know existed. My internet goes out multiple times per day but it's my only option bc the house isn't hooked up for Fios
- Kirk Blackman (@KirkBlackman) reported
@NBCSWashington What's up with your FIOS feed (poor qulaity & glitchy) of the Capitol hoops Challenge?
