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Verizon Fios is a bundled broadband internet access, telephone, and television service that operates over a fiber-optic communications network with over 5 million customers in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Verizon Fios:
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Problems in the last 24 hours in Towson, Maryland
The chart below shows the number of Verizon Fios reports we have received in the last 24 hours from users in Towson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Verizon Fios. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Verizon Fios users through our website.
Internet (61%)
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Wi-fi (13%)
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TV (12%)
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Total Blackout (7%)
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Phone (4%)
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E-mail (3%)
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Live Outage Map Near Towson, Baltimore County, Maryland
The most recent Verizon Fios outage reports came from the following cities:Essex, Baltimore, Ellicott City, Parkville, Owings Mills, Halethorpe, Gwynn Oak and Dundalk.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Essex | Internet | |
| Baltimore | Total Blackout | |
| Baltimore | ||
| Ellicott City | Wi-fi | |
| Baltimore | Wi-fi | |
| Baltimore | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Verizon Fios Issues Reports Near Towson, Maryland
Latest outage, problems and issue reports in Towson and nearby locations:
- lauren (@laurenhtexas) reported fromBaltimore, Maryland
It’s unacceptable for all customers ofc. It’s just especially difficult when I WFH and xfinity is the only ISP in Baltimore—can’t even go work in a coffee shop bc theirs doesn’t work either. I *may* be able to get a Verizon service (not fios), we’ll see. Chatting with CS now
- Bob Weiler (@TheBobWeiler) reported fromMiddle River, Maryland
Anybody else have trouble getting @verizonfios to repair their lines, or is it just me whose business they don't care about?
- _theREALpromiss (@KingPromAllah) reported fromOwings Mills, Maryland
@Xfinity really has to do better. @nbctv your company has consistent connectivity issues and right now I’m upset @verizonfios does not offer service in my area.
- Michael Maier (@MikeyDCA2018) reported fromCatonsville, Maryland
@verizonfios We don’t want the bullsh*te - cheaper internet and cell service *******
- DJ Mainecourse (@djmainecourse) reported fromPerry Hall, Maryland
@verizonfios i have NO WIFI CONNECTION is there an outage in Maryland
- denise lewis (@deenibeans) reported fromCarney, Maryland
@VerizonSupport Three calls to customer service because my Internet keeps cutting out. F1st one told me it’s my router, 2nd one told me it’s my Internet speed, 3rd one told me it’s my computer. And all of them treated me like an inconvenience. #badcustomerservice #VerizonFios
- Russell Heimlich (@kingkool68) reported fromEllicott City, Maryland
Verizon FiOS internet seems to be down here in Ellicott City with high winds blowing.
- Sean (@Sean_L_Brooks) reported fromRandallstown, Maryland
@VerizonSupport Ok now one hour I have waited. @VerizonSupport @verizonfios #terrible I mean there are ppl in the US looking for work. Why not hire some Americans!!!!!
- ManuelStamathis (@ManuelStamathis) reported fromBaltimore, Maryland
How to Return your Verizon FiOS Router in 15 Easy StepsTrisha QuanFeb 1, 2018·5 min read[NOTE: This is not a real how-to, just a story about how Verizon is the worst. If you’re looking to return your Verizon router… good luck 😬
- Braven4evr (@braven4evr) reported fromParkville, Maryland
I am so tired of the slow response from @verizonfios. It just sucks, a turtle moves faster. #verizonfios #verizonsucks
- Joe Siler (@MrJoeSiler) reported fromMays Chapel Village, Maryland
Dude @peaco*ckTV sucks. Can't pause or delay @WWE shows and it is choppy live. Great investment. And my @verizonfios is hard wired to the TV. Not really the issue.
- Stacy Mitchell (@2stacebtru) reported fromBaltimore, Maryland
@fist2urface @Xfinity @verizonfios yeah it is expensive, i havent had any buffering issues since ive had it, i love it! see if they're running any promotions, where they can cut your bill in half for 2 yrs
- Cretaceous Dave 🦖 (@Cretaceous_Dave) reported fromEllicott City, Maryland
@BradJost No. But I can watch it in the Reelz app if I login with my Fios account, even though I don’t get the channel.
- Bald & Bearded Life Ruiner (@thisisdking) reported fromOwings Mills, Maryland
@missbutts85 @MajorKey_C So the apartments by me have Fios but Bozzuto said **** the homeowners.
- Russell Heimlich (@kingkool68) reported fromEllicott City, Maryland
I appreciate this information, Russell. We have confirmed that there is a service disruption in your area. I can assure you, we are working diligently to resolve this. You can view any updates on your My FIOS app, or your My Verizon account. -Deanna
- 🦖 (@finnaBRIAbreeze) reported fromBaltimore, Maryland
@Xfinity y’all playing too many games 😐 first y’all limit internet data & then y’all hit a ***** with “there’s an outage in your area” fios looking real tempting rn
- inQuisitive (@AliCaesar102) reported fromEllicott City, Maryland
@verizonfios @SamsungSupport Frustrated user of your services : TV on the blink for days : why can’t you guys figure a way for interoperability? No service , remotes can’t make the TV turn on & manual intervention doesn’t help at all. #SamsungSmartTVs are no good
- inQuisitive (@AliCaesar102) reported fromEllicott City, Maryland
@VerizonSupport unresponsive after DM: trying to fix a FIOS remote control with TV on the blink 24hrs+ : let’s get with it OK?
- Momma Snark Doo Doo Doo (@BethanyDietz) reported fromco*ckeysville, Maryland
Having MAJOR @verizonfios issues over the past several weeks. Wake up to no internet again. Kids can’t do school today. A tech came out yesterday & did nothing. Calling for the fourth time to try to get this resolved & they want us to buy a service plan. SERIOUSLY?!?!
- Meredith Hurston (@meredithhurston) reported fromBaltimore, Maryland
For further context, I have my own modem. I’ll be returning my cable boxes and remotes this week. I should not be paying >$100 to unbundle and have just internet. Please help. If they are allowed to monopolize, we demand fair pricing. Why no Fios?
Verizon Fios Issues Reports
Latest outage, problems and issue reports in social media:
- RG (@RG25476667) reported
@Verizon No customer service on the bill; link to wireless bill takes me to fios page where I can't access wireless acct. No way to access wireless acct. Doesn't recognize my acct # but can't make new acct bcos already have acct. Would you like to be paid or not?
- John Stritzinger (@doublesnow33) reported
And the FIOS/CBT model for video doesnt work when the competition has been on hybrid fiber for 25 yrs and already paid for their investment.... VZ and ATT have to come to grips with buying unbundled elements from their competitors in some cases... because CMCSA has a lot of glass
- An Honest Con Man (@AnHonest_ConMan) reported
@VerizonBusiness You're a billion dollar company and the Fios website may be the worst site ever. Many links do not work when clicked. It's terrible. Also why is customer service so terrible? Getting a human is nearly impossible.
- Angelica Martinez (@angmartinez2014) reported
@VerizonSupport We received a $100 gift card with our Fios service and placed an order for an Apple HomePod Mini, which never came. It was attempted to be delivered, then shipped back to the return center, and we’ve received no correspondence about a refund or replacement
- Ashish Soni (@Ashish_S0ni) reported
@verizonfios PATHETIC PATHETIC PATHETIC PATHETIC CUSTOMER SERVICE I WANT TO TALK TO SOME BILL AND THE AUTOMATED SERVICE REBOOTED MY ROUTER NONSENSE
- Saiza (@SaizaJem) reported
@verizonfios Terrible customer service. Got disconnected twice over phone & online chat
- Cheryl (@Cheryl29511072) reported
@chrispratt23 I’m so excited we have tickets for Sunday!!! We get it free on our cable HBO Max (Verizon Fios) but I really want to support the theaters due to covid.
- Verizon Support (@VerizonSupport) reported
@toldbyjay Thank you for taking time to reach out to us today, we appreciate it. We will be happy to help. Is this regarding a Verizon Wireless service or a Verizon FiOS service? *SXS
- Rent'em Spoons (@Taa_stee) reported
@arieella_ I had a full blown convo with a Fios tech after my issue was resolved. 🥺
- LORD 🅖 (@SachetTheG) reported
F&$k you .@comcast & .@Xfinity and your garbage service. I can’t wait to have .@verizonfios again at my new place next week.
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