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Verizon Fios is a bundled broadband internet access, telephone, and television service that operates over a fiber-optic communications network with over 5 million customers in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Verizon Fios:
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In the last three months, how would you rate Verizon Fios?
3.02 out of 5 13,448 ratings
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Problems in the last 24 hours in Clarksburg, Maryland
The chart below shows the number of Verizon Fios reports we have received in the last 24 hours from users in Clarksburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Verizon Fios users through our website.
Internet (61%)
Wi-fi (13%)
TV (12%)
Total Blackout (7%)
Phone (4%)
E-mail (3%)
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Live Outage Map Near Clarksburg, Montgomery County, Maryland
The most recent Verizon Fios outage reports came from the following cities:Rockville, Gaithersburg, Damascus, Olney, Frederick and Germantown.
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City | Problem Type | Report Time |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Verizon Fios Issues Reports Near Clarksburg, Maryland
Latest outage, problems and issue reports in Clarksburg and nearby locations:
Dominique Lewis (@misslady143) reported fromGermantown View, Maryland
@4EvaALadi @Xfinity Verizon sucked for me too. No Fios in my area. Honestly this is the first real problem and it’s a BIG one. I just need ANy reliable service at this point. I’ll switch to Simpli Safe for my home security for all that. Smdh. Wtf
Seth "Podchain" Lessans (@TujuMaster) reported fromGaithersburg, Maryland
The install/repair team at @verizonfios are absolutely dumb. A service call for signal issues outside of the house has turned into a “I don’t know anything about TiVo” situation. I’m just asking to check the signal from the ONT to the splitter.
Gene Brown (@gene2598) reported fromGaithersburg, Maryland
@hansvestberg Sir, can you please tell me why we’ve been billed for our requested FIOS speed upgrade since May but have never received the actual upgrade in speed? Your cust. service keeps telling us they will investigate and call back, but never call back. @VerizonSupport
Cory Leopold (@MacDaddyL30pold) reported fromOlney, Maryland
Hooking up my hardwired gigabyte download Verizon fios service. Warzone is going to feel like a new game when I have like 12 ping
DonIrvine (@DonIrvine) reported fromCashell Estates, Maryland
@sleon @zoom_us @verizonfios @wmata They’ve cut back their service a lot.
daddyCASH (@Cashgamer65) reported fromGermantown View, Maryland
@verizonfios The line was pulled severely down to the ground. It wasn’t snapped tho.
Kathleen (@KathleenInMd) reported fromMontgomery Village, Maryland
@KatiePrejean @Suddenlink Comcast was our only option for years. And because there was nothing we could do about it, service was deplorable. Like it or leave it.As soon as fios moved in, service levels skyrocketed. All of a sudden, they cared.
Rima Banerjee (@RimaBan49879476) reported fromGermantown View, Maryland
@verizonfios 2 people from the same Company and their approach was the opposite. Wanted to get a new set top box as my new TV is not working well . Called the 800 number and Rohan answered .
Verizon Fios Issues Reports
Latest outage, problems and issue reports in social media:
RG (@RG25476667) reported
@Verizon No customer service on the bill; link to wireless bill takes me to fios page where I can't access wireless acct. No way to access wireless acct. Doesn't recognize my acct # but can't make new acct bcos already have acct. Would you like to be paid or not?
John Stritzinger (@doublesnow33) reported
And the FIOS/CBT model for video doesnt work when the competition has been on hybrid fiber for 25 yrs and already paid for their investment.... VZ and ATT have to come to grips with buying unbundled elements from their competitors in some cases... because CMCSA has a lot of glass
An Honest Con Man (@AnHonest_ConMan) reported
@VerizonBusiness You're a billion dollar company and the Fios website may be the worst site ever. Many links do not work when clicked. It's terrible. Also why is customer service so terrible? Getting a human is nearly impossible.
Angelica Martinez (@angmartinez2014) reported
@VerizonSupport We received a $100 gift card with our Fios service and placed an order for an Apple HomePod Mini, which never came. It was attempted to be delivered, then shipped back to the return center, and we’ve received no correspondence about a refund or replacement
Ashish Soni (@Ashish_S0ni) reported
@verizonfios PATHETIC PATHETIC PATHETIC PATHETIC CUSTOMER SERVICE I WANT TO TALK TO SOME BILL AND THE AUTOMATED SERVICE REBOOTED MY ROUTER NONSENSE
Saiza (@SaizaJem) reported
@verizonfios Terrible customer service. Got disconnected twice over phone & online chat
Cheryl (@Cheryl29511072) reported
@chrispratt23 I’m so excited we have tickets for Sunday!!! We get it free on our cable HBO Max (Verizon Fios) but I really want to support the theaters due to covid.
Verizon Support (@VerizonSupport) reported
@toldbyjay Thank you for taking time to reach out to us today, we appreciate it. We will be happy to help. Is this regarding a Verizon Wireless service or a Verizon FiOS service? *SXS
Rent'em Spoons (@Taa_stee) reported
@arieella_ I had a full blown convo with a Fios tech after my issue was resolved. 🥺
LORD 🅖 (@SachetTheG) reported
F&$k you .@comcast & .@Xfinity and your garbage service. I can’t wait to have .@verizonfios again at my new place next week.