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Verizon Fios is a bundled broadband internet access, telephone, and television service that operates over a fiber-optic communications network with over 5 million customers in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Verizon Fios:
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Problems in the last 24 hours in Neptune City, New Jersey
The chart below shows the number of Verizon Fios reports we have received in the last 24 hours from users in Neptune City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Verizon Fios. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Verizon Fios users through our website.
Internet (61%)
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Wi-fi (13%)
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TV (12%)
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Total Blackout (7%)
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Phone (4%)
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E-mail (3%)
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Live Outage Map Near Neptune City, Monmouth County, New Jersey
The most recent Verizon Fios outage reports came from the following cities:Laurelton, Oceanport, Lakewood, Shrewsbury, Red Bank, Long Branch, Monmouth Beach and Manasquan.
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| City | Problem Type | Report Time |
|---|---|---|
 Laurelton | TV | |
| Oceanport | ||
| Lakewood | TV | |
| Shrewsbury | Internet | |
| Red Bank | Internet | |
| Shrewsbury | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Verizon Fios Issues Reports Near Neptune City, New Jersey
Latest outage, problems and issue reports in Neptune City and nearby locations:
- 🇺🇦 🏳️🌈 (@IRGRL) reported fromElberon Park, New Jersey
@verizonfios I had to move out of area and had my service shut off and yet I got billed for this month and I've not had service for a month....
- Anthony Garrido (@ElJefeGarrido) reported fromRed Bank, New Jersey
Pretty interesting how my @Xfinity internet has been going down every single day since a @verizonfios rep came to my door asking to switch. I would never accuse Verizon of sabotage but something isn’t adding up.
- LaurasProminentPlay (@prominentplay) reported fromRed Bank, New Jersey
@verizonfios Hey what’s up? You told me I’d be on hold for 29-34 minutes and it’s going on an hour! I’m ready for a new service if you don’t help soon!!! #verizonnoserviceinNJ
- Jason (@jasonparlato) reported fromLong Branch, New Jersey
@verizonfios why is CBS ch 502 not working? It’s NFL playoff time
- Sleeper Agent Jeremy Daniele 🛡 (@agent32326) reported fromPoint Pleasant Beach, New Jersey
@__Niccckk__ We're seeing the same issue in NJ for our users on Verizon FiOS but other ISP are fine. #verizonoutage #NewJersey
- Frank Fusiak (@stickman731) reported fromLincroft, New Jersey
@VerizonSupport No you do not. Phone call has exhaustng menus and no easy way to report a simple outages. Now i understand cord cutting @verizon @verizonfios especially when myFios app does not work since I had no service. DAH. Poor design
- Jason (@jasonparlato) reported fromLong Branch, New Jersey
@verizonfios this new update is garbage. Please go back to the last version.
- Mario A (@toothdocx) reported fromPoint Pleasant Beach, New Jersey
@optimum @OptimumHelp I have 2 virtual medical appts for my 86yo mother and no cable or internet service. You guys are the worst. No tech until Tuesday? This happens all too often. I guess it’s @verizonfios
- Jason (@jasonparlato) reported fromLong Branch, New Jersey
Unbelievable @verizonfios doesn’t have 24 hour tech support. Can’t get a single human on the phone
- Jason (@jasonparlato) reported fromLong Branch, New Jersey
@verizonfios is there a problem with ABC ch 507? It hasn’t been working all day
- Allison Landers (@AllisonLanders) reported fromLittle Silver, New Jersey
Last nite I had 2 call @verizonfios customer svc, 2nite I had @amazon call me. The experiences couldn’t have been more different. Awful/EZ
- Tara (@tarag76) reported fromMarlboro, New Jersey
@VerizonSupport fios is out again! So frustrating and it says no problem when I run troubleshooting
- Tommy Salerno (@TommySalerno) reported fromEatontown, New Jersey
@rowdyraj69 @verizonfios I have red light on mine as well. Spoke to someone and said outage started 8:35
- Gary Hampson (@garyhampson) reported fromNeptune City, New Jersey
My cable box failed so I contacted @verizonfios. They said that given the age of my boxes, I should swap them & my router out for new ones. I didn’t authorize any change in service. Now I’m missing channels and they want to charge me more for what I already had. Can’t be legal.
- 🇺🇸I Hate Phil Murphy🇺🇸 (@hatephilmurphy) reported fromHolmdel, New Jersey
Anyone else in the Monmouth county area having issues with Verizon FIOS internet?
- Dan Bavuso (@dan_bavuso) reported fromRumson, New Jersey
@VZWSupport not for nothing, and it may just be me, but bad job today. Internet connection and fios blew up today at 12. 3 consecutive 15 minute calls to try to upgrade to personal hotspot and got hung up on three times. $tmus @JohnLegere, yo.
- Jason (@jasonparlato) reported fromLong Branch, New Jersey
@verizonfios your recent updates are beyond terrible. Why change a good thing. TV is now unwatchable
- Sir Squidd🇺🇸🇮🇹 (@squiddster77) reported fromOakhurst, New Jersey
@verizonfios New customers vs Existing long term customers! FiOS offers great deals to get you but won't offer the same to keep you. New customer 1Gig internet only = $79.99 free modem & Disney for 1 year. 10 year customer = $79.99 + $15 modem & no Disney. Unappreciated!
- Frank Fusiak (@stickman731) reported fromLincroft, New Jersey
It sucks tonight - @verizonfios no service due to some idiots cutting fiber optic lines in my area. Verizon crew doing nothing as i drove by them. Hope i get service by game tme
- Jason (@jasonparlato) reported fromLong Branch, New Jersey
@verizonfios upgraded to Fios gigabit internet and it’s slower than what I had before. Can’t get agent to help me, it’s ridiculous
Verizon Fios Issues Reports
Latest outage, problems and issue reports in social media:
- Ken (@arlvawvbkl) reported
@Verizon help me understand pricing for Fios TV. Called in to remove services , phone, DVR and limit channels. Instead of paying less the bill jumps $30. Trying all packages and combinations never reduces the bill. Is this by design ?
- Soca Nick (@SocaNick) reported
After paying a whole year of $40 per month for only 300Mbps* , I wonder if @Verizon will be able to finally fix @verizonfios and VZW account 🤔🤔🤔Time for me to switch to @GetSpectrum * = 300 Mbps by hardwire connection only 🙄🙄🙄
- purpose (@linnetwm) reported
@VerizonSupport We ended the fios service on Nov. 3rd 2022, it was due on December 3rd 2022 and was returned on January 2nd 2023 at the Verizon in Fair Oaks Mall, Fairfax, VA.
- Dingus Squatford Jr. (@GCRDE72001) reported
@MrB902010 Piss poor letting the bouncers push them back like they're FIOs
- 4Kim🇺🇸🇯🇵🇰🇷🌏 (@4gang) reported
@VerizonSupport Verizon technician installed 1Gig FIOS yesterday and the internet is very unstable. 1Gig subscription but wireless speed is 300 to 400mbps even when 6ft from the Verizon router. Verizon said there is no problem and they cannot help me. Now I have no internet. Why?
- JODY 🖤 (@Chewy2x) reported
@verizonfios yall service sucks, im going back to xfinity !! & don't even think i'm bouta pay my bill either, you ****** better get it back in blood
- RodolfoDelgado (@delgadorodolfo) reported
Verizon Fios outage, Anyone? #verizon #fios #nyc @VerizonSupport Mine went away, and I’m seeing many more are having the same issues. Help, please? I was in the middle of meetings! 🫢
- ChrisyLou25 (@ChrisyLou25) reported
@FiosFrontier it is extremely difficult to get a live person on the phone to assist. Your chat feature sends me in circles. I want to speak to someone about my bill, and you’re not even open on Saturday mornings? Never had this issue with Verizon FiOS.
- Lizzie (@elizzosaurusrex) reported
Optimum is worse than Cox which is a level of bad I didn't know existed. My internet goes out multiple times per day but it's my only option bc the house isn't hooked up for Fios
- Kirk Blackman (@KirkBlackman) reported
@NBCSWashington What's up with your FIOS feed (poor qulaity & glitchy) of the Capitol hoops Challenge?
