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The latest reports from users having issues in Baltimore come from postal codes 21275, 21201, 21230, 21218, 21239, 21217, 21206 and 21213.
Verizon Fios is a bundled broadband internet access, telephone, and television service that operates over a fiber-optic communications network with over 5 million customers in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Verizon Fios:
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Problems in the last 24 hours in Baltimore, Maryland
The chart below shows the number of Verizon Fios reports we have received in the last 24 hours from users in Baltimore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Verizon Fios. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Verizon Fios users through our website.
Internet (61%)
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Wi-fi (13%)
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TV (12%)
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Total Blackout (7%)
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Phone (4%)
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E-mail (3%)
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Live Outage Map Near Baltimore, Maryland
The most recent Verizon Fios outage reports came from the following cities:Essex, Glen Burnie, Baltimore, Elkridge, Ellicott City, Annapolis Junction, Severn, Parkville, Owings Mills, Halethorpe, Gwynn Oak and Dundalk.
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| City | Problem Type | Report Time |
|---|---|---|
 Essex | Internet | |
| Glen Burnie | Internet | |
| Baltimore | Total Blackout | |
| Elkridge | Wi-fi | |
| Baltimore | ||
| Ellicott City | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Verizon Fios Issues Reports Near Baltimore, Maryland
Latest outage, problems and issue reports in Baltimore and nearby locations:
- ManuelStamathis (@ManuelStamathis) reported fromBaltimore, Maryland
How to Return your Verizon FiOS Router in 15 Easy StepsTrisha QuanFeb 1, 2018·5 min read[NOTE: This is not a real how-to, just a story about how Verizon is the worst. If you’re looking to return your Verizon router… good luck 😬
- Michael Maier (@MikeyDCA2018) reported fromCatonsville, Maryland
@verizonfios We don’t want the bullsh*te - cheaper internet and cell service *******
- Sean (@Sean_L_Brooks) reported fromRandallstown, Maryland
@VerizonSupport Ok now one hour I have waited. @VerizonSupport @verizonfios #terrible I mean there are ppl in the US looking for work. Why not hire some Americans!!!!!
- Delana Shifflett (@ShifflettPTAP) reported fromWhite Marsh, Maryland
@verizonfios when having technical difficulty, do you purposely keep customers on hold instead of providing technical support ? I’m going on 45 minutes of being on hold ! ON HOLD !!!
- Bald & Bearded Life Ruiner (@thisisdking) reported fromOwings Mills, Maryland
@missbutts85 @MajorKey_C So the apartments by me have Fios but Bozzuto said **** the homeowners.
- Braven4evr (@braven4evr) reported fromParkville, Maryland
I am so tired of the slow response from @verizonfios. It just sucks, a turtle moves faster. #verizonfios #verizonsucks
- DJ Mainecourse (@djmainecourse) reported fromPerry Hall, Maryland
@verizonfios i have NO WIFI CONNECTION is there an outage in Maryland
- Joe Siler (@MrJoeSiler) reported fromMays Chapel Village, Maryland
Dude @peaco*ckTV sucks. Can't pause or delay @WWE shows and it is choppy live. Great investment. And my @verizonfios is hard wired to the TV. Not really the issue.
- 🦖 (@finnaBRIAbreeze) reported fromBaltimore, Maryland
@Xfinity y’all playing too many games 😐 first y’all limit internet data & then y’all hit a ***** with “there’s an outage in your area” fios looking real tempting rn
- Lucia Matilda (@cantrelate620) reported fromFerndale, Maryland
@verizonfios is there an outage ???
- Meredith Hurston (@meredithhurston) reported fromBaltimore, Maryland
For further context, I have my own modem. I’ll be returning my cable boxes and remotes this week. I should not be paying >$100 to unbundle and have just internet. Please help. If they are allowed to monopolize, we demand fair pricing. Why no Fios?
- Bob Weiler (@TheBobWeiler) reported fromMiddle River, Maryland
Anybody else have trouble getting @verizonfios to repair their lines, or is it just me whose business they don't care about?
- inQuisitive (@AliCaesar102) reported fromEllicott City, Maryland
@VerizonSupport unresponsive after DM: trying to fix a FIOS remote control with TV on the blink 24hrs+ : let’s get with it OK?
- The Dre Era (@TheDreEra) reported fromElkridge Heights, Maryland
Now 10 hours into service outage. @verizonfiosDon't expect a dime from me.
- inQuisitive (@AliCaesar102) reported fromEllicott City, Maryland
@verizonfios @SamsungSupport Frustrated user of your services : TV on the blink for days : why can’t you guys figure a way for interoperability? No service , remotes can’t make the TV turn on & manual intervention doesn’t help at all. #SamsungSmartTVs are no good
- _theREALpromiss (@KingPromAllah) reported fromOwings Mills, Maryland
@Xfinity really has to do better. @nbctv your company has consistent connectivity issues and right now I’m upset @verizonfios does not offer service in my area.
- Chris Gnagey (@ckg23) reported fromMiddle River, Maryland
@verizonfios your new guide/remote changes are AWFUL!! There was nothing wrong with the way it was. It’s worse now!!!
- Stacy Mitchell (@2stacebtru) reported fromBaltimore, Maryland
@fist2urface @Xfinity @verizonfios yeah it is expensive, i havent had any buffering issues since ive had it, i love it! see if they're running any promotions, where they can cut your bill in half for 2 yrs
- lauren (@laurenhtexas) reported fromBaltimore, Maryland
It’s unacceptable for all customers ofc. It’s just especially difficult when I WFH and xfinity is the only ISP in Baltimore—can’t even go work in a coffee shop bc theirs doesn’t work either. I *may* be able to get a Verizon service (not fios), we’ll see. Chatting with CS now
- denise lewis (@deenibeans) reported fromCarney, Maryland
@VerizonSupport Three calls to customer service because my Internet keeps cutting out. F1st one told me it’s my router, 2nd one told me it’s my Internet speed, 3rd one told me it’s my computer. And all of them treated me like an inconvenience. #badcustomerservice #VerizonFios
Verizon Fios Issues Reports
Latest outage, problems and issue reports in social media:
- RG (@RG25476667) reported
@Verizon No customer service on the bill; link to wireless bill takes me to fios page where I can't access wireless acct. No way to access wireless acct. Doesn't recognize my acct # but can't make new acct bcos already have acct. Would you like to be paid or not?
- John Stritzinger (@doublesnow33) reported
And the FIOS/CBT model for video doesnt work when the competition has been on hybrid fiber for 25 yrs and already paid for their investment.... VZ and ATT have to come to grips with buying unbundled elements from their competitors in some cases... because CMCSA has a lot of glass
- An Honest Con Man (@AnHonest_ConMan) reported
@VerizonBusiness You're a billion dollar company and the Fios website may be the worst site ever. Many links do not work when clicked. It's terrible. Also why is customer service so terrible? Getting a human is nearly impossible.
- Angelica Martinez (@angmartinez2014) reported
@VerizonSupport We received a $100 gift card with our Fios service and placed an order for an Apple HomePod Mini, which never came. It was attempted to be delivered, then shipped back to the return center, and we’ve received no correspondence about a refund or replacement
- Ashish Soni (@Ashish_S0ni) reported
@verizonfios PATHETIC PATHETIC PATHETIC PATHETIC CUSTOMER SERVICE I WANT TO TALK TO SOME BILL AND THE AUTOMATED SERVICE REBOOTED MY ROUTER NONSENSE
- Saiza (@SaizaJem) reported
@verizonfios Terrible customer service. Got disconnected twice over phone & online chat
- Cheryl (@Cheryl29511072) reported
@chrispratt23 I’m so excited we have tickets for Sunday!!! We get it free on our cable HBO Max (Verizon Fios) but I really want to support the theaters due to covid.
- Verizon Support (@VerizonSupport) reported
@toldbyjay Thank you for taking time to reach out to us today, we appreciate it. We will be happy to help. Is this regarding a Verizon Wireless service or a Verizon FiOS service? *SXS
- Rent'em Spoons (@Taa_stee) reported
@arieella_ I had a full blown convo with a Fios tech after my issue was resolved. 🥺
- LORD 🅖 (@SachetTheG) reported
F&$k you .@comcast & .@Xfinity and your garbage service. I can’t wait to have .@verizonfios again at my new place next week.
