University of Iowa hiring Support Services Specialist- Perioperative Services 100% in Iowa City, Iowa, United States | LinkedIn (2024)

University of Iowa Health Care—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives. ®

BASIC FUNCTION AND RESPONSIBILITYThe Perioperative Services Support Services Specialist is responsible for coordinating and planning necessary support staff and equipment for surgical cases. This position maintains the OR schedule and is instrumental in education and execution of policy surrounding the delivery of services across the Perioperative environment. This position delivers various data reports needed for Perioperative Services at UIHC. The Support Services Specialist is structured with a reporting relationship to the Health Care Services Manager for Perioperative Services. The Perioperative Services Support Services Specialist works in collaboration with the Perioperative clinical and administrative leadership and serves as an integral resource to the Surgical Services Subcommittee by providing support to both departmental initiatives and the expeditious coordination of resources in scheduling patients for surgery.

Characteristic Duties And Responsibilities

• Coordinates appropriate resources for surgical cases to facilitate the provision of care throughout the Perioperative Services environment.
• Ensures tasks are performed and operations carried out in compliance of Perioperative Services policies and expectations.
• Serves as a resource in communicating feedback, coaching, Perioperative Policies to surgical services schedulers.
• Maintains and works through queue of additional time request cases.
• Develops plans in collaboration with nursing, anesthesia and other necessary support services to find OR time for cases.
• Resolves equipment conflicts and other barriers to schedule surgical cases in Epic.
• Serves as an expert in LeanTaas iQueue scheduling and analytics platform.
• Produces various OR related reports at the request of perioperative leadership – including input to the surgical case volumes budget.
• Engages with service schedulers to understand services surgeons needs and relay any upcoming Perioperative initiatives.
• Communicates OR access barriers to perioperative leadership, service schedulers, and surgeons as needed.
• Incorporates the principles of Service Excellence to ensure positive collaborations with members of Perioperative Services.
• Ensures all interactions are respectful and in a manner consistent with University of Iowa policies related to equal employment opportunities and diversity.

Percent of Time: 100% - 40 hours per weekSchedule: Monday- Friday 8:00 am - 4:30 pm.Location: University Campus, eligible for remote work within Iowa

P&S Pay Plan: 3A Professional and Scientific Pay Structures | University Human Resources - The University of Iowa (uiowa.edu)

Benefits Highlights

• Regular salaried position located in Iowa City, Iowa
• Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
• For more information about Why Iowa?, click here

Required Qualifications

• A bachelor’s degree or an equivalent combination of education and experience.
• Moderate (1-3 years) experience providing clinical operations support.
• Excellent written and verbal communication skills.
• Organization skills and attention to detail.
• Proficiency in computer software applications and database applications (such as Microsoft programs).
• Collaborates and develops effective interpersonal relationships with nursing staff, interdisciplinary teams, and other hospital departments.

Desired Qualifications

• Experience with medical terminology.
• Experience with Epic electronic medical record system.
• Experience with LeanTaas iQueue scheduling system.
• Previous healthcare experience with demonstrated ability to promote favorable working relationships (surgeons, support services, administration, and staff).

Application Process: In order to be considered, applicants must upload a resume or CV (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.

Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. For questions, contact Morgan Schipper at Morgan-Schipper@uiowa.com

Additional Information

• Classification Title: Support Services Specialist
• Appointment Type: Professional and Scientific
• Schedule: Full-time
• Work Modality Options: Hybrid within Iowa

Compensation

• Pay Level: 3A

Contact Information

• Organization: Healthcare
• Contact Name: Morgan Schipper
• Contact Email: morgan-schipper@uiowa.edu