The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 560 |
| Houston, TX | 360 |
| Seattle, WA | 237 |
| Washington, D.C., DC | 222 |
| Philadelphia, PA | 222 |
| Atlanta, GA | 205 |
| Denver, CO | 201 |
| San Francisco, CA | 148 |
| Sacramento, CA | 142 |
| Miami, FL | 140 |
| Indianapolis, IN | 134 |
| Orlando, FL | 133 |
| Portland, OR | 117 |
| Detroit, MI | 113 |
| Boston, MA | 113 |
| Minneapolis, MN | 100 |
| Salt Lake City, UT | 88 |
| Jacksonville, FL | 87 |
| Brooklyn, NY | 87 |
| Oakland, CA | 85 |
| Tampa, FL | 67 |
| Pittsburgh, PA | 64 |
| New York City, NY | 59 |
| San Jose, CA | 55 |
| Tacoma, WA | 46 |
| Reno, NV | 45 |
| Fort Myers, FL | 40 |
| Charlotte, NC | 39 |
| Knoxville, TN | 37 |
| Saint Paul, MN | 37 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
SofiaSweet ❣️ Chicago/North Shore & FMTY (@sofiasweetxo) reported @Xfinity @XfinitySupport The problem is I have to keep contacting support instead of the support correcting the issue.
- Xfinity Support (@XfinitySupport) reported
@cathie_lawson We have a great way to see "recently watched". Hit the Xfinity Button then Saved then For You and then scroll down to Recently Watched. -Danny
- Mark Harris (@itismarkharris) reported
I'm convinced hell is a never-ending text chat with an Xfinity agent who can't spell common words convincing you that they don't need to send a human to fix the service you pay hundreds of dollars for.
- Tallyhawk (@Ta11yhawk) reported
Wait. It's my connection. Damn it @Xfinity this is twice in 3 days and couldn't happen at a worse time.
- Ricky Ocampo ✨ (@soyrickyocampo) reported
My internet, which is Starry, is down. The common area internet, which is Comcast, is down. Crying.
- Amy Maclean (@MACcable) reported
700GB is avg. monthly data usage of a Comcast broadband customer who doesn't take video.
- JALEN HURTS QB1 (@Biiiigpoopguy) reported
@Xfinity sucks fat ****. My internet cuts out for no reason at least once a day, I’ve called so many times and they don’t do **** but tell me to restart my router
- Gunner (@gungun4u2no91) reported
@Orioles, the masn/Comcast deal, was the worst broadcasting deal in history. Most of your fan base can't even watch the team they love. Get on the same page as the ravens.
- Don Green (@donmgreen) reported
Xfinity Support@XfinitySupport YES, reply in DM only
- 104-5 The Zone 📻 (@1045TheZone) reported
With the @Xfinity mobile app, did you know you have full capability to find & fix connection issues with a few short steps? You're able to check for surrounding internet outages, too! #Xfinity #ad
- Crystal King (@LoveCrystalJae) reported
@Xfinity told me they'd call me back by 8 am regarding my wrongfully disconnected wifi. It's 10:22 am and no one has called and I still don't have wifi. I can't believe this is how they treat loyal customers whose accounts are in good standing
- Neal (@Turning3010) reported
@comcastbusiness Comcast down again because they are morons. Scheduled routine maintenance during business hours! Whatever you do, avoid Comcast business and Xfinity for business internet service. It's simply not worth it
- Larry Shenk (@ShenkLarry) reported
Comcast customers continue to have WIFI connection issues today where I reside. Verizon customers, no problem. Just saying.
- Amy Maclean (@MACcable) reported
Comcast posts 1Q23 broadband customer net additions of 5,000, wireless adds 355,000 and a net video loss of 614,000 subscribers.
- Derykk 🏳️🌈🏴☠️🐒 (@derykk_) reported
Of course @comcast sends me a notice that I'm almost over my tiny monthly data cap, AGAIN. This means I can't install #StarWarsJediSurvivor because I'll literally be charged $50 from Comcast. **** data caps. I pay for 1200mbps, only ever get 800... and it's asymmetrical. #suck
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