Comcast Xfinity Outage in San Jose, California (2024)

The latest reports from users having issues in San Jose come from postal codes 95111, 95112, 95141, 95122, 95128, 95134, 95127 and 95126.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

Problems in the last 24 hours in San Jose, California

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in San Jose and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

1. 

   Internet (59%)

2. 

   TV (13%)

3. 

   Wi-fi (12%)

4. 

   Total Blackout (7%)

5. 

   E-mail (7%)

6. 

   Phone (3%)

Live Outage Map Near San Jose, Santa Clara County, California

The most recent Comcast Xfinity outage reports came from the following cities:Sunnyvale, Milpitas, Santa Clara, San Jose, Palo Alto, Fremont, Campbell, Los Gatos, Mountain View and Cupertino.

City	Problem Type	Report Time
Sunnyvale	Internet	14 hours ago
Sunnyvale	Internet	2 days ago
Milpitas	Internet	2 days ago
Santa Clara	Internet	2 days ago
San Jose	E-mail	2 days ago
Palo Alto	TV	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Comcast Xfinity Issues Reports Near San Jose, California

Latest outage, problems and issue reports in San Jose and nearby locations:

• christian (@AI_for_IT) reported 2 minutes agofromSan Jose, California

  @radzima @CoxHelp I feel for you bro. I had similar pains with that same modem on Comcast...now working. I suspect you may be hitting same issue...3rd call yielded a provisioning engineer who activated it...others clueless.

• Phyxis (@Phyxis) reported 6 minutes agofromSanta Clara, California

  @thwarted @rands @comcast No, you're missing the point, that is the optimal experience. Customer router is always wrong.

• Isaiah Grigsby (@IsaiahGrigsby) reported 9 minutes agofromSan Jose, California

  @YourMobileGeek Really? I just cut my Xfinity WiFi. Piss poor and expensive. Just picked up @sailinternet

• ꓄ꂦꌗꃅꀤ (@toshimunesuzuki) reported 11 minutes agofromSan Jose, California

  @comcast @Xfinity please fix your internet. It's been unreliable and mostly unusable these past few weeks. #comcastoutage

• Robot Taylor :: {Expletive Deleted} (@RobotTaylor) reported 11 minutes agofromFremont, California

  @brentsmi @cloud_opinion Brent... at my new place I went with the only high speed option available: Xfinity.I went “all in” on their equipment (previous brought my own). AP/Router __and__ Xfi pods (mesh).It’s horrible.Tell me what I need from Eere to make it better :-)

• Hong 🚲 (@Quan) reported 23 minutes agofromPalo Alto, California

  We've been happy with ATT for about a week. Yet @Comcast still won't cancel our service since 6/29. What a joke!

• SouloAscian (@Le_Hyro) reported 27 minutes agofromSan Jose, California

  Seriously, wtf is with @comcast @Xfinity? Internet has gone down out of nowhere twice today

• Phyxis (@Phyxis) reported 30 minutes agofromSanta Clara, California

  @thwarted @rands @comcast This is the documented solution to all problems, has been the case since the @ Home (ATHM) days.

• (((Rachel))) (@aRachelBloom) reported 31 minutes agofromMountain View, California

  It is official. I started chatting with @comcast / @Xfinity at 5:39. Chatting with a third, different person. Officially crying. All I need are two things: (1) have someone come and install a line and (2) delay charging me for service to a house no one will be in.

• Stephanie Gast-Wilson (@sdgwwgds) reported 40 minutes agofromSanta Clara, California

  @Xfinity I am not noticing an issue I am giving you a complement.

• SouloAscian (@Le_Hyro) reported 43 minutes agofromSan Jose, California

  Construction guys cut our cable; Comcast won’t be able to come out to fix it until Sunday morning at the earliest. Looks like I can splice it for now as a temporary fix but my dad won’t let me, so I’ll wait until later in the night to do it

• Thinkbig (@AravindBisht) reported 47 minutes agofromMountain View, California

  @comcastcares how to reach out you guys? It seems to impossible to talk to customer care. My new flex box remote is not working with box, i did all what is given on your website.

• Cyril 🏡 (@_ByCyril) reported 49 minutes agofromSan Jose, California

  Internet down or Comcast mandated breaktime? 🤔

• Nsharra Spencer (@NsharraSpencer) reported 49 minutes agofromSan Jose, California

  @comcastcaresComcast doesn't care! I called for customer service and was hung up on by a bot. Told to use chat, hung up on by a bot! I am being robbed by XFINITY. Hello DiretTV, please take my $$. Comcast can suck it.

• Kumar Ravi (@kumarraviii) reported 53 minutes agofromSan Jose, California

  @Xfinity Yeah. I was told the outage will be fixed yesterday itself. But its been going on for more than 48 hours now. And there have sporadic outages all through this month??? Why shall i be paying the internet bill for this month???

• Rayna Dolores (@Rayna_Dolores) reported 54 minutes agofromSan Jose, California

  Either way, comcast, your sh*ts hella blurry right now. WTF?!

• 220LBS On A Good Day (@AZeeee123) reported 54 minutes agofromSan Jose, California

  70’ 4K smart tv. Apple TV, Apple TV+ HBO, STARZ, Hulu Netflix, Amazon Prime Video, Diney+, Crunchy Roll, Xfinity Login So I get all the channels on my Apple TV (my mom is the only one w cable) switch,Xbox one. Yeah **** cable

• Katie (@k8ie14) reported 57 minutes agofromSan Jose, California

  @Xfinity need some account help, got stuck I. Automated hell, can’t reach a love agent and your zfinity assistant is running me in circles. PLEASE HELP!!

• ☮AnitaLoverOfPeace☮ (@Anitapeacelover) reported 58 minutes agofromSan Jose, California

  Flyer from Xfinity, going to be working on enhancing your network and will be doing it in the next couple of days. So service may be down. Please do it all on Monday. I'm good with that.

• 220LBS On A Good Day (@AZeeee123) reported 59 minutes agofromSan Jose, California

  70’ 4K smart tv. Apple TV, Apple TV+ HBO, STARZ, Hulu Netflix, Amazon Prime Video, Xfinity Login So I get all the channels on my Apple TV (my mom is the only one w cable) switch,Xbox one.

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

• Ben Mueller (@madwonk) reported 4 minutes ago

  @mnolangray cellphone service too. Verizon and Comcast are not known for being benevolent capitalists

• Henry Enriquez (@henry_enriquez3) reported 4 minutes ago

  @Lochmire Have DirectTV at home, can live stream the entire lineup I get at home on my phone, don't have to be in the same wifi network like other services (Xfinity is impossible). If away from home, can cast my phone onto any smart TV. More than one person can be signed in.

• alex // you will not catch me driving in the city (@galoostic) reported 7 minutes ago

  xfinity can suck my **** fr 😐😐 fix yo wifi DAMN 😭

• Nick W (@BreadNW1017) reported 10 minutes ago

  Xfinity all ways texting me about a outage in the area but never take nothing off this bill 🖕🏽

• The Scoots Rocks Entertainment (@ScootsRocks) reported 11 minutes ago

  Let's unpack the internet we all are hooked up on. Class action lawsuits need to be formed, Xfinity, Comcast and others .They offer service at a cost, and off a path for hackers to hack Americans.Google blocks hackers while in there programs; internet doesn't why corruption

• Rubye Jack 🏡 (@jack_rubye) reported 13 minutes ago

  Next to @Xfinity @Charmin has got to be the very worst at exploiting their customers. Just the sleaziest ways of making an extra buck off every single roll of toilet paper.

• eric (@eheiden77) reported 13 minutes ago

  @Asteroid4914 a top 20/15. gets spun at sonoma under green, motor issues at nashville, mechanical issues at road america which was a chance to show off, spun while dodging a crash at new hampshire, and the mechanical issues at pocono. + flat tires at xfinity darlington…

• Sturg48 (@jcsturgeon) reported 16 minutes ago

  @StorySlug And, I think this is true of most companies, if you think Comcast sucks from your side of the phone you can’t even imagine how badly it sucks from their side of the phone. Working for Comcast was probably the worst time of my life

• ElitePrecision29 (@lmm2996) reported 16 minutes ago

  @_TaylorKitchen_ Completely unexpected. Damn if he gets the boot then where does he goes? Back to Xfinity?

• eric (@eheiden77) reported 16 minutes ago

  @Asteroid4914 got wrecked at cota last lap xfinity, involved in the big one at road america and also got the dog **** wrecked outta him by Jeb! must’ve used all his luck up dodging the xfinity crash at daytona lol