Operations Manager
Allied Universal Irondale, AL
Security verification
Allied Universal Irondale, AL
1 week ago
See who Allied Universal has hired for this role
Allied Universal Irondale, AL
1 week ago
See who Allied Universal has hired for this role
Security verification
Save job
Welcome back
Sign in to save Operations Manager at Allied Universal.
- Report this job
Position Type Full Time Shift Type Afternoon,Morning Req ID 2024-1221541 Work Days Available Monday - Friday Posting Date May. 30, 2024
Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more for all full-time positions!
Allied Universal is currently hiring an Operations Manager that is responsible for staffing, scheduling and processing payroll for all Security Professionals within assigned client sites in the Division or Branch for which the Operations Manager is responsible. Maintains regular communications with Security Professionals, resolving issues regarding pay, morale or complaints. Manages overtime by effective scheduling and making timely, qualified hiring decisions. Takes prompt action to when complaints are received regarding employee performance or conduct, administers disciplinary and coaching actions, and initiates and executes routine termination actions. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools and guidance.
Compensation & Benefits Salary is $41,600 annually, depending on experience. Benefits are offered to full-time employees
- Medical/Dental/Vision coverage
- Free employee life insurance
- Paid employee training and development
- 401K
- Employee assistance programs
- Paid holidays and flexible PTO (Paid Time Off)
- Great company culture and work/life balance
Responsibilities may include, but are not limited to the following:
- Interviews and hires qualified applicants to fill open post positions in a proactive and timely manner, following company interviewing guidelines. Also regularly evaluates low-performing employees for replacement, upgrade or transfer;
- Makes initial/conditional job offers (for new employees) and job transfers (for existing employees) using company forms and procedures, offering rates, schedules and benefits in alignment with post contract requirements. Maintains and publishes weekly Open Post List and actively manages job openings within division/branch;
- Creates, modifies and manages post schedules in Winteam to ensure adequate coverage at all times. Ensures schedules are properly maintained in WinTeam and are updated regularly;
- Ensures all positions are staffed according to contract requirements and effectively manages branch overtime through proper scheduling and staffing. Maintains a qualified, sufficient pool of rovers for backfill of vacant positions as needed;
- Receives weekly time-sheets and updates Winteam schedules as necessary (verify such for self-scheduling accounts). Runs bi-weekly payroll according to company procedures. Ensures records are properly maintained and updated to reduce payroll errors. Resolves payroll discrepancies in a timely and efficient manner, and communicate status of such to affected employees, to minimize financial exposure for Company;
- Follows all company policies regarding timekeeping procedures, meal and rest period breaks (where applicable), ensuring signatures and acknowledgements are properly documented (where applicable), and conducting weekly audits of timekeeping records to ensure accuracy;
- Processes requests for final paychecks, anniversary bonuses and other pay related issues, and execute the distribution of such pay. Acts as a Company representative in such matters as unemployment hearings, workers’ compensation hearings/depositions, union meetings (where applicable), state agency activities, depositions, and other related liability matters;
- Conducts disciplinary and counseling sessions with Security Professionals as needed in a proactive and professional manner. Ensures all such issues are documented according to company standards, and that all issues receive proper follow up for resolution;
- Initiates termination procedures as needed for voluntary and involuntary separations. Executes termination meetings as necessary and complete all follow up documentation according to company standards;
- Maintains regular proactive contact with Security Professionals to ensure all staff is being effectively utilized, properly trained, and ready for placement as needed. Reviews “No Hours Report” with branch Human Resource staff on a weekly basis, and disposition employees who are on “active” status with no hours, in accordance with company policies, ensuring no employees remain on “no hours” status beyond 3 weeks;
- Maintains high employee morale and low employee turnover through effective and proactive communications and timely problem resolution. Ensures all hiring, counseling, disciplinary and termination procedures are executed in a consistent manner;
- Ensures a smooth running operation by enforcing post specific policies and procedures through proper communication and training. May utilize field training staff to assist in executing post-specific training
- Maintains a well-organized, clean and effective working area, and ensure all daily, weekly and bi-weekly deadlines are consistently met. Prepares and runs all required reports as directed by managers, reviews such reports in a timely manner with management team, and takes appropriate action as necessary to address any report discrepancies or operational issues
- Performs additional projects or tasks as may be directed by managers.
QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Minimum high school diploma or equivalent required. Prior security industry and/or military experience preferred. College degree or coursework desirable;
- Minimum 3 – 5 years of professional-level experience required, managing non-exempt employees in a fast-paced, service organization. Prior experience in the security industry, law enforcement, military and/or customer service highly desired. Experience in scheduling, operations and/or employee management in a service-related industry a significant plus;
- Must be able to secure a valid Guard License if required by the state in which you are applying. As a condition of employment, employee must successfully complete a behavioral assessment, all new-hire paperwork, a background/reference evaluation, and a post-offer/pre-employment drug and alcohol test;
- May require a current state driver’s license and have the ability to safely operate a vehicle; may be required to drive to client sites to address scheduling or employee issues on an as needed basis and must provide own reliable transportation for such;
- Ability to write effective and concise reports and document investigations and counseling sessions. Must be able to effectively communicate coaching, counseling and disciplinary actions, as well as termination meetings in a professional manner in accordance with company standards;
- Demonstrated working knowledge of personal computers and Microsoft Office software mandatory. Ability to learn and efficiently operate various timekeeping and payroll programs, such as Winteam, eHub, and CyCop;
- Demonstrated ability to be very customer service oriented, with the ability to successfully interact with all levels in the organization, including with Security Professionals, Vice Presidents and clients in a courteous and professional manner, while functioning as a team player. Must demonstrate an effective ability to de-escalate situations before they become hostile or unpleasant;
- Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines. Must demonstrate a high level of integrity, and apply rules, policies and employment actions in a consistent, fair and equitable manner in all situations;
- Professional, articulate and able to use good independent judgment and discretion;
- Outstanding verbal and written communication skills required. Must be able to read, write and speak English in a clear, concise manner.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Management and Manufacturing -
Industries
Professional Services
Referrals increase your chances of interviewing at Allied Universal by 2x
See who you know
Get notified about new Operations Manager jobs in Irondale, AL.
Sign in to create job alert
Similar jobs
-
Senior Operations Manager, Supply Chain
Senior Operations Manager, Supply Chain
Domino's
Eagan, MN
See AlsoAllied Universal hiring Operations Manager in Raleigh, North Carolina, United States | LinkedInSecurity Operations Manager in Aurora, Colorado, United StatesAllied Universal hiring Operations Manager - Branch Office in Spokane, Washington, United States | LinkedInAllied Universal hiring Security Operations Manager in Irondale, Alabama, United States | LinkedIn -
Operations Manager
Operations Manager
Belle
Florida, United States
-
Senior Operations Manager, Supply Chain
Senior Operations Manager, Supply Chain
Domino's
St Peters, MO
-
Logistics Operations Manager
Logistics Operations Manager
Kroger
Mazomanie, WI
-
Senior Operations Manager
Senior Operations Manager
Sterling Engineering
Swedesboro, NJ
-
Senior Operations Manager
Senior Operations Manager
FreightTAS
Queens, NY
-
Area Operations Manager
Area Operations Manager
LHH
Goldsboro, NC
-
Plant Operations Manager
Plant Operations Manager
Ainsley Search Group
Cherry Hill, NJ
-
Warehouse Operations Manager
Warehouse Operations Manager
LHH
Greater Seattle Area
-
Senior Operations Manager
Senior Operations Manager
GE Aerospace
Norwich, NY
-
Operations Manager
Operations Manager
CEVA Logistics
Memphis, TN
-
Operations Manager (Stafford, VA)
Operations Manager (Stafford, VA)
DHL Supply Chain
Stafford, VA
-
Operations Manager
Operations Manager
Confidential
Kansas City Metropolitan Area
-
Operations Manager
Operations Manager
Jeremiah Program
Minneapolis, MN
-
Operations Manager
Operations Manager
WestRock Company
New York City Metropolitan Area
-
Supply Chain & Operations Manager
DIO co*cktails
New York City Metropolitan Area
-
Retail Operations Manager
Retail Operations Manager
Brenda Grands
Houston, TX
-
Site Operations Manager
Site Operations Manager
Atlas Organics, a Generate Upcycle Company
Durham, NC
-
City Operations Manager
City Operations Manager
Rinse
New York, NY
-
Operations Manager
Operations Manager
Cardone Ventures
Scottsdale, AZ
-
Warehouse Operations Manager
Warehouse Operations Manager
Intrametco
Noblesville, IN
-
Warehouse Operations Manager
Warehouse Operations Manager
Norwegian Cruise Line Holdings Ltd.
Washington, United States
-
Operations Manager
Operations Manager
Volt
Meadville, PA
-
Operations Manager
Operations Manager
Infosys BPM
Irvine, CA
-
Operations Manager
Operations Manager
HULK
Midland, TX
-
Senior Operations Manager
Senior Operations Manager
Protect AI
Seattle, WA
-
Warehouse Operations Manager
Warehouse Operations Manager
Image Solutions, Inc.
Cincinnati, OH
People also viewed
-
Operations Manager
Operations Manager
Barkbus
Houston, TX
-
Production Operations Manager
Production Operations Manager
Confidential
Greensboro--Winston-Salem--High Point Area
-
Operations Manager - Los Angeles
Operations Manager - Los Angeles
Sway (formerly Returnmates)
Los Angeles, CA
-
Operations Manager
Operations Manager
Greater Rockford Area
-
Senior Operations Manager
Senior Operations Manager
Webolutions
Greenwood Village, CO
-
Operations Manager
Operations Manager
Robert Half
Greater Minneapolis-St. Paul Area
-
Operations Manager
Operations Manager
Consult
United States
-
Chief Operations Officer/General Manager
Chief Operations Officer/General Manager
Swing Kingdom
Leola, PA
-
Senior Supply Chain Operations Manager
Senior Supply Chain Operations Manager
Boston Metal
Woburn, MA
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub